1. Seller Contact Information:

The contact details for Maison Les Dames are as follows:

Société Maison Les Dames, is a simplified joint stock company operating under the name Maison Les Dames, registered in the Nantes Trade and Companies Register under number 982 338 410. The head office is at 5 Rue Bariller, 44000 Nantes, France.

Email: contact@maisonlesdames.com

2. Scope of application:

These conditions apply to all sales made by Maison Les Dames, under the Maison Les Dames brand via its website https://maisonlesdames.com , to consumers and non-professional buyers.

3. Products offered for sale:

The products offered for sale are those described on the site at the time of consultation by the customer, while stocks last.

The specifications, photographs and dimensions of the products are presented on the website https://maisonlesdames.com .

4. Orders:

To place an order, the customer must follow the validation steps on the site. The order implies acceptance of the general conditions of sale. The customer will receive a confirmation email once their order has been validated.

5. Prices:

The prices of the products are indicated in EUROS (€). Processing, shipping, transport and delivery costs are charged in addition, under the conditions indicated on the website https://maisonlesdames.com at the time of payment.

6. Payment Terms:

Several payment methods are available, including credit cards, Paypal, and ApplePay.

Payment is made at the time of ordering.

If a Product were to be out of stock between the debit and actual delivery, a refund for the out-of-stock Product would be generated as soon as possible.

7. Deliveries:

Delivery costs and times vary depending on the country of destination and the shipping method chosen by the customer. Maison Les Dames cannot be held responsible for delays linked to the carrier or customs fees. The customer can follow the progress of their order on the website https://maisonlesdames.com and will receive notifications by e-mail on the tracking of their order.

Some of our products are only available for pre-order, delivery times may therefore vary and are mentioned on the relevant product pages.

If the address is incorrect or if the package is refused, which prevents delivery of the order on time, Maison Les Dames cannot be held responsible for the final quality of the delivery. In the event of the recipient's absence, in accordance with the carrier's general delivery conditions, the product can be reshipped, left at a relay point or returned to Maison Les Dames.

To find out more about our delivery conditions, please consult our delivery information page.

8. Right of withdrawal:

The customer has 14 days to return a product after receipt, under certain conditions. The costs and risks associated with the return are specified in the returns section.

9. Responsibilities of the seller - Guarantees:

The products sold on the website https://maisonlesdames.com comply with current regulations.

Maison Les Dames guarantees the products against lack of conformity and hidden defects.

10. Personal data:

The customer's personal data is processed in accordance with current regulations.

The customer can exercise their rights over their data by contacting Maison Les Dames at the following address: contact@maisonlesdames.com or via our contact form.

11. Intellectual property:

The content of the website https://maisonlesdames.com is the property of Maison Les Dames and is protected by French and international laws relating to intellectual property.

12. Force majeure:

The Parties cannot be held responsible if the non-performance or delay in the performance of any of their obligations as described herein results from a case of force majeure, within the meaning of article 1218. of the Civil Code.

13. Disputes:

In the event of a dispute, the competent courts will be those provided for by law.
The General Conditions of Sale are offered on our site in French and in English. In the event of a dispute, the French version takes precedence.