Terms of sale
- Seller's contact details:
The contact details of Maison Les Dames are as follows:
Société Maison Les Dames, is a simplified joint stock company operating under the name Maison Les Dames, registered in the Nantes Trade and Companies Register under number 982 338 410. The head office is located at 5 Rue Bariller, 44000 Nantes, France.
E-mail: contact@maisonlesdames.com
- Scope of application:
These conditions apply to all sales made by Maison Les Dames, under the brand name Maison Les Dames via its website https://maisonlesdames.com , to consumers and non-professional buyers.
- Products offered for sale :
The products offered for sale are those described on the site at the time of consultation by the customer, while stocks last. Product specifications, photographs and dimensions are shown on the https://maisonlesdames.com website.
- Ordering:
To place an order, the customer must follow the validation steps on the site. Ordering implies acceptance of the general terms and conditions of sale. The customer will receive a confirmation e-mail once the order has been validated.
- Price list:
Product prices are quoted in EUROS (€). Processing, shipping, transport and delivery charges are invoiced in addition, under the conditions indicated on the https://maisonlesdames.com website at the time of payment.
- Terms of payment:
Several payment methods are available, including credit cards, Shop pay, Paypal, and ApplePay and Google Pay.
Payment is made at the time of ordering.
If a Product is sold out between debit and actual delivery, a refund for the sold-out Product will be generated as soon as possible.
- Delivery:
Delivery costs and times vary according to the destination country and the shipping method chosen by the customer. Maison Les Dames cannot be held responsible for carrier delays or customs charges. Customers can track the progress of their order on the https://maisonlesdames.com website, and will receive e-mail notifications of the progress of their order.
Some of our products are available for pre-order only, so delivery times may vary and are mentioned on the relevant product pages.
If the address is incorrect or if the parcel is refused, which prevents the order from being delivered on time, Maison Les Dames cannot be held responsible for the final quality of the delivery. In the event of the recipient's absence, in accordance with the carrier's general terms of delivery, the product may be reshipped, dropped off at a relay point or returned to Maison Les Dames.
To find out more about our delivery conditions, please consult our page
- Right of withdrawal:
The customer has 14 days to return a product after receipt, under certain conditions. The costs and risks of return are specified in the returns section.
- Seller's liability - Warranties:
Products sold on the https://maisonlesdames.com website comply with current regulations. Maison Les Dames guarantees the products against defects of conformity and hidden defects.
- Personal information:
The customer's personal data is processed in accordance with current regulations.
The customer may exercise his rights with regard to his data by contacting Maison Les Dames at the following address: contact@maisonlesdames.com or via our contact form: https://maisonlesdames.com/pages/nous-contacter
- Intellectual property rights:
The content of the https://maisonlesdames.com website is the property of Maison Les Dames and is protected by French and international intellectual property laws.
- Force majeure:
The Parties shall not be held liable if the non-performance or delay in the performance of any of their obligations as described herein results from a case of force majeure, within the meaning of Article 1218 of the French Civil Code.
- Disputes:
In the event of a dispute, the competent courts will be those provided for by law.
The General Terms and Conditions of Sale are available on our site in both French and English. In the event of dispute, the French version shall prevail.
